Our Guarantee

Most nurseries offer some sort of guarantee on their plants, and most have a lot of fine print. We know that when our customers purchase plants from us that the last thing they want to do is read a bunch of fine print. We made it simple, no hassles, and we will guarantee our plants NO MATTER WHAT HAPPENS TO THEM! This means things like pets, insects, hail, freezes, over/under watering are all covered. If your tree dies within the guarantee period, use the guarantee, no questions asked. We will try to help you figure out what happened so it’s not an ongoing issue. We offer two options for our customers.

GUARANTEE

Heidrich’s Colorado Tree Farm Nursery LLC guarantees plants that we sell to be viable for one full year from the date of purchase, or we will replace them for 50% of list price – no matter what happens to them.

TWO YEAR GUARANTEE

Heidrich’s Colorado Tree Farm Nursery LLC guarantees plants that we sell to be viable for two full years from the date of purchase, or we will replace them for 50% of list price – no matter what happens to them with only these two requirements:

  1. The plants must be planted by Colorado Tree Farm Nursery recommended Independent Contractor (please see Disclaimer).
  2. Plants must be planted using sufficient mycorrhizae growth supplement purchased at the time you purchase your plants. Keep your proof of purchase of plants and mycorrhizae for two years.

Disclaimer
Colorado Tree Farm Nursery is in the business of producing and selling nursery stock.  Customers are always free to locate and use their own delivery and planting service, but for your convenience, customers may choose to utilize the delivery and planting companies recommended by HCTFN.  Those recommended companies are independent contractors and have no affiliation or association with HCTFN.  They are not employed by, partners of, nor are they joint-ventures of our nursery.  They are recommended to our customers as they have completed certain training as it relates to planting trees and shrubs, have histories of dependable service, and have met certain insurance requisites.  Customers are always free to investigate the delivery and planting companies recommended by HCTFN, and should they agree to one of those companies they will pay them directly for their services.